Privacy Policy

Introduction

Welcome to Emerald Dream's Privacy Policy. Your privacy is important to us. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website emeralddream.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.
  • Contact Information: We may collect your name, email address, mailing address, phone number, or other contact information.
  • Demographic Information: We may collect demographic information such as your age, gender, preferences, interests, and favorites.
  • Technical Data: We may automatically collect certain information about your equipment, browsing actions, and patterns, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Your information is collected to provide and operate our services, for improvement and research purposes, to contact you with updates and marketing materials, and to comply with legal obligations.

Use of Your Information

The primary purpose of collecting your information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information for the following purposes:

  • To operate, maintain, and improve our Site and services
  • To process your transactions and manage your orders
  • To respond to your inquiries and provide you with user support
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
  • To detect and prevent fraud, unauthorized activities, and ensure compliance with legal obligations

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • With your consent

We may also disclose your personal information to comply with legal obligations, to protect and defend our rights or property, to prevent or investigate possible wrongdoing in connection with the Site, to protect the personal safety of users of the Site or the public, and to protect against legal liability.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • The right to access and receive a copy of the personal information we hold about you
  • The right to rectify any personal information held about you that is inaccurate or incomplete
  • The right to request the deletion of personal information held about you
  • The right to restrict the processing of personal information we hold about you
  • The right to object to us processing your personal information
  • The right to data portability

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at [email protected].